DREAMDATEUK PRIVACY POLICY

DreamDateUK Privacy Policy
Last update: 20th August 2018

DreamDateUK are committed to providing a safe website and to protecting your information.  We want our website and its services to be a safe and enjoyable environment for all its members and we implement lots of features on the site to try to make this happen.

This page sets out the conditions of our privacy policy and it aims to help you to understand what information DreamDateUK might collect about you and how it might be used.

GDPR and ePrivacy Directive (ePR)

The General Data Protection Regulation (GDPR) is a European Union (EU) law which came into effect on 25 May 2018. The goal of GDPR is to give EU citizens control over their personal data and change the data privacy approach of organizations across the world. The following sets out our privacy policy as bound by the above laws and which satisfies GDPR requirements.

Our website address is:  https://dreamdateuk.co.uk
Our admin contact is:  admin@dreamdateuk.co.uk

What is a cookie

A ‘cookie’ is simply a small text file that is downloaded to your computer or mobile by a websites hosting server.  We use cookie files to hold some information about you.  This is mainly to keep your settings and preferences when you log into the site.

Just about every website you visit nowadays uses cookies and they do this to improve your surfing experience. Only that server (computer that the website is on) is able to retrieve or read the contents of that cookie. Read more about cookies on our Cookie Policy page.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we use cookies to save your login information and your screen display choices. Login cookies usually last for two days. If you select ‘Remember Me’ your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

You can read our Cookie Policy here.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. We have no control over this and any questions should be sent to that related site admin.

What personal data we collect and why we collect it

When you sign up to the website, we will collect certain information from you.  This will always include your username, date of birth and email address and may also include any other information required to create a profile to use on the site. This might include any contact details, photograph(s), your gender and nationality, your interests, marital status and your location.

We will never personally ask you for any financial details and if you ever receive any email purporting to be from DreamDateUK, or any variation of that name, do not pay and contact us immediately where will will investigate the matter.

DreamDateUK does not handle or see any of your financial details!

Other data we might collect from you

Comments

Sometimes you can leave personal data on a website without even realising!  When a visitor leaves a comments on the site this data is stored in the database to enable it to be displayed on the page.

An anonymised, and occasionally encrypted ‘string’ created from the commentors email address (also called a hash) may be provided to the Gravatar service to see if you are using it in order to display your gravatar, if you have one. The Gravatar service privacy policy is available here: https://automattic.com/privacy. After approval of your comment, your profile picture, if any is visible to the public in the context of your comment.

At DreamDateUK.co.uk we don’t insist that a visitor is logged in to be able to comment (but all comments are manually accepted) so no logged-in cookies are needed for this.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

On this site, we use a form of contact form that does not need the storage of data therefore no information you give in any form will be stored. The information

Analytics

Occasionally, but not constantly, we use Google analytics. Cookies will be used for this purpose which include the cookies used by Google analytics for the purpose of analysing the traffic and usage of the site.

Who we share your data with

We do not sell or share your data with anyone. Any data on the site is intended for our own use in offering the services of the site.

How long we retain your data

We retain data for ‘as long as is required’. This means that if, for example, you enter data into a comment field, we will hold that data for as long as that page is live and of use to other site members. Other data will be deleted as quickly as possible when it is no longer needed, so for example, if you delete your account, all your data will be removed immediately. In the case of backups, this will take longer but the removal is usually complete after the next full backup which replaces all the site content with the latest current content.

For users that register on our website (if any) we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. There is a fee for this which is currently £35. If you request a data file, we will send it by email to the address given in your account.

How we protect your data

We protect your data by using the latest security technology available to us to try to thwart unlawful logins and hacking attempts to the site. We run a firewall on the server and carry out regular backups which are stored safely and in an independent location as required by the Data Protection Act 1998 and the EU Data Protection Directive of 1995 for the safety, protection, processing and movement of data.

Data Controller

DreamDateUK is a business registered in the UK and operates under the laws of England, Wales and the EU (pending a revision in March 2019). In connection with, and for the purposes of, the Data Protection Act 1998, the data controller(s) of this website which includes any mobile versions of the website is:

DreamDateUK
International House
12 Constance Street
London
E16 2DQ

Admin contact is:  admin@dreamdateuk.co.uk

For the purposes of this document, DreamDateUK may be referred to as ‘we’, ‘us’, ‘our’ ‘the business’, ‘the site’, ‘the website’, ‘dreamdateuk.co.uk’ or ‘DreamDateUK’.

This Privacy Policy (along with our terms of service and any other documents referred to in it) outlines the ways in which we manage personal information obtained through, or displayed on the Website or otherwise provided by users of our dating and networking services via the Website.

By using the DreamDateUK website, you are classed as and considered to have read and agreed to the policies regarding the collection, use, disclosure and handling of your personal information in accordance with this Privacy Policy.

We may from time to time review and amend this Privacy Policy to take into account changes in law, technology and any site operations.

If and when this Privacy Policy is updated, you may be notified by email. you are advised to periodically review this Privacy Policy before using the website as continued use of the website shall indicate your acceptance of any changes.

Any and all personal information held by DreamDateUK will be governed by the most recent Privacy Policy posted to the website.

Support and tickets

If you contact us for support or simply to ask a question, we will maintain a record of the chat or messages sent for the period necessary in which there may still be a use for the given information, however, we will make every attempt to delete this data as quickly as possible (simply to optimise server space) so if you wish to keep a more permanent record for your own use, please make a copy of any messages sent and received.

We may also collect and hold information if you choose to take part in any of the surveys or questionnaires or competitions we offer from time to time.  This information will be kept for as long as it is deemed necessary.

We may also store and keep information that may not be personal information. This will include information regarding your visits to the website, or how many times you logged in and out etc.  It might also include, but not limited to, traffic data, location data, weblogs and other communication data. We make every attempt to keep unnecessary data off the site!

3rd party information

We may receive information from other sources.  This is rare but might include information about you if you use any other websites associated to us.  If this is the case, you will have been informed about this data collection by the privacy policy on the associated site.

From time to time, we might be associated with various other business partners, sub-contractors (for technical, financial and delivery services), advertising networks, analytics providers and search information providers.  We may receive information about you from any of these parties. This information will mainly be anonymous but may also include your name, email address and any other data that the associated 3rd party site may collect, but we will only receive the elements of data that are associated with our connection with the 3rd party site.  We will not receive any data about you from any 3rd party that is not in connection with out association with that site.

Sensitive personal information

We will record certain information about you which is classed as ‘sensitive’ information.  This will include varying data and will be dependent on which of our categories and/or services you are interested in, those which you have accessed as a guest and those which you have joined. This information will be the very minimum that we need from you to validate your age and your membership and profile details.

We do not record or store any record of any membership transactions. Neither will we keep or store any of your financial details. We will have no record or knowledge of any of your financial details. All payments to DreamDateUk.co.uk are currently taken via PayPal and we have no control or access to any of the pages where these financial transactions take place.

‘Sensitive personal information’ means information or opinion about an individual’s racial or ethnic origin, their political opinions, membership of any political parties, their religious beliefs, philosophical beliefs and sexual preferences or practices. Any sensitive information supplied by you will be used only for purposes it was intended, i.e. for creating a profile.

DreamDateUK will only ever use any of your information as allowed by UK and EU law.

Why do we collect your personal information?

When you complete any forms on any website this data is stored in a database.  This information is required to join the site and create a profile.  When you have joined and created a profile, the information you used will be maintained in the database that is connected to the forms that you completed.

We do not pass this information on to any other parties for any reason.  The only 3rd party that we are obliged to pass on any data about you to, sensitive or otherwise, is the police.

We use the information we hold about you to process your communications while on the site, provide you with an up to date and efficient and reliable Service, help prevent fraudulent activity and provide customer care services.

For the avoidance of doubt, DreamDateUK do not record or store any Credit Card or Debit Card information or any of your financial details.  All membership payments are made through PayPal.

We will occasionally include your data for statistical and demographic analysis but this will be anonymous information and not include your name, age or email address.

We also need a record of your information to investigate any complaints about you or complaints made by you, or if we have reason to suspect that you are in breach of the website terms of service or that you have otherwise engaged in any unlawful activity.

We are required by to keep certain records to comply with applicable laws (including the Data Protection Act 1998).

Marketing Communications

By becoming a member of DreamDateUK you agree that we may use your information to contact you by email (or SMS if a phone number is given) about any offers, events, competitions, and related activities that you may find useful as well as other products and services offered by us or any of our associated parties from time to time.

You may receive Marketing Communications from DreamDateUK or any of our associated companies.

After your annual membership has ended, unless you unsubscribe from any of these related services, you may still receive correspondence from them.

We will not sell, trade or rent your personal information to any other company.

We may share your data with other reputable companies if these are in association with us.

Who might we disclose your information to?

We may disclose your personal information to any of our associated partners or any member of any groups we may become part of.  In the case of any companies, this connection will be defined in section 1159 of the UK Companies Act 2006.

We may disclose your personal information to third parties in order for that third party to provide goods or services on our behalf, including, but not limited to, carrying out data analysis and marketing, research and advertising.

In the event that we sell, trade or licence any part of DreamDateUK, this agreement will become null and void and the new owners will provide their own privacy policy.

We will, if we are under a duty to disclose, share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of service.  This might include exchanging information with other companies and organisations for the purposes of potential activities, i.e. uploading pornographic images to your profile, trolling other members or any other unlawful activities.

If you use any services via an associated website, your personal information will be managed in accordance with the privacy policy of that website.  DreamDateUK are not in control of, and can not accepts no responsibility for any associated website or third party website linked to the DreamDateUK Website.

Change of ownership

In the case of change of business ownership, you agree that if we transfer ownership or management of the website or the business, (in whole or part) to a third party, that we may also transfer your personal data or other personal data you have provided to us, including any data in your profile.

Security of Personal Information

Any transmission of data and information via the website is not a secure or encrypted transmission method for sending your personal data, unless otherwise indicated on the website.

Accordingly, your attention is drawn to the fact that any information and personal data carried over the internet in general is not safe or secure and any transmission is sent at your own risk.

Information and personal data may be intercepted, lost, redirected, corrupted, changed and accessed by hackers or cyber criminals.

We take all reasonable steps we can to protect the personal information we hold from misuse and loss and from unauthorised access, modification or disclosure.

We use adequate security software and working procedures to ensure the security of your personal information.  To prevent unauthorised access, maintain accuracy, and ensure proper use of personal information, we have employed physical, electronic, and managerial processes to safeguard and secure the information we collect online.

Your right to access your personal information

The Data Protection Act 1998 gives you the right to access information held about you. Your right of access can be exercised in accordance with the Data Protection Act 1998. Any access request may be subject to a fee of £35 to meet our costs in providing you with details of the information we hold about you.

You can request a copy of all the information we hold about you by contacting us on our contact page and choosing the ‘Data Protection Act’ option.

We reserve the right to refuse to provide you with a copy of your personal data based on the exemptions set out in the Data Protection Act 1998 but if we do refuse we will give full reasons for our refusal and allow you to challenge our decision.

If you have any questions or comments about privacy or this Privacy Policy please contact us on the contact page.

DreamDateUK and children

Our website is not intended for anyone under the age of 18 (eighteen) therefore children are not eligible to visit our website or use our services. When you sign up to the site you tick the box to confirm to us that you are over the age of 18 years. We take a zero tolerance stance on under age access and any instances found will be classed as unlawful and in breach of our site access policies and may be referred to the local police.

Third party links on our website

From time to time, our website may contain links to and from other websites.  These may be from one of our partner networks, or from associated advertisers and/or affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. If it is a concern, always consult their privacy policies before you submit any personal data to these websites.

DreamDateUK Admin

 

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